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A Queensland man, Philip Larson, was shocked to discover that $325,000 from the sale of his house had been sent to the wrong bank account. Larson and his wife contacted their solicitor, who revealed that the funds had been transferred to the wrong account due to a digit error. Despite the mistake, the money was transferred to a real account. Larson has been unable to receive reassurance from Suncorp, his bank, that the funds will be frozen while they investigate the mix-up. Banks are required to help customers recover funds if they are sent to the wrong account, but some customers have struggled to get their money back.

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