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The Welsh Ambulance Service has revealed that it received inappropriate 999 calls, including one from a person who ate too much kebab, another whose hand was stuck in a letterbox, and someone who lost their false teeth. Out of the 414,149 calls received last year, 68,416 were deemed non-life-threatening emergencies. The service is urging the public to only dial 999 for serious illnesses or injuries, as inappropriate calls strain the already stretched service. The service also plans to play a stronger role in the broader NHS system to help patients navigate the most appropriate healthcare pathways.

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