Balanced News: The U.S. and China have a culture clash around their telephone hotline

The U.S. and China have a culture clash around their telephone hotline – the hotline is meant for emergencies, but the Chinese government has refused to answer calls because they are afraid that any conversation might escalate into a conflict. The U.S. view is that a hotline is necessary for difficult or tense situations, and that it is important for both countries to communicate regularly.