Taylor Swift’s postponed concert in Argentina prompted LATAM Airlines to waive ticket-change fees for customers with flights from Buenos Aires on Saturday or Sunday. The airline is also waiving fare differences if travelers can fly before November 17. Some customers complained about difficulties finding seats and being informed about the waiver too late. This change fee waiver is unusual for the industry and highlights the impact of Swift’s tour on bookings. The Eras Tour has also affected other industries such as hotels.