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SmileDirectClub, a global telehealth orthodontics company, has shut down operations, leaving customers without customer care support. The company, which sold custom-made aligners and treatments directly to consumers, had been operating since 2014. Customers who had not yet received their orders were informed that they had been cancelled, while existing customers would lose their lifetime guarantee on the product. Customer-care support has also ceased, with customers being advised to seek treatment from local doctors or dentists. It is unclear if refunds will be available, with more information expected during the bankruptcy process.

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